Cancellation Policy

We understand that plans change and we will gladly assist you in making changes to your order date and time whenever possible. We accept weekday cancellations by phone prior to 2:00 pm, 3 business days before your event. All changes must be handled directly with a representative of Sweet Treats Delight Treats and confirmed. Sweet Treats Delight Treats reserves the right to charge a cancellation fee if insufficient time is given, as stated above, due to costs incurred in the purchase, priority and preparation of the order. Charges for cancellations after the above time will be as follows: 25% of the entire order will be charged for cancellations 48 hours prior to the event and 100% of the entire order will be charged for canceling the order after that time. It is entirely up to Sweet Treats Delight Treats discretion, to change or otherwise offer any other options to the customer. Special orders (Containing Fruits and Highly Decorated Cakes) that are not picked up will NOT be refunded. Because of the nature of our business and our quality and freshness assurance, we will dispose of any cake, cupcake, baked item, fruit orders that is not picked up within 48 hours after the due time and you will NOT be refunded due to the above rules. NO REFUNDS ON CUSTOM ORDERS. Credits will be valid and subject to availability of the Bakery to fulfill new order date